Here's a little reminder that Membership routines continue even as Elf Max revamps the website. We are at the time of the month where we give a cleaning to our membership roles, meaning those accounts who have not logged in for 90 days get deleted. This practice, while frustrating for some elves, is necessary to... Read more
Category: Site Support
Elf Community Upgrades Begin
The first in a series of Elf Community upgrades is in progress. As you login you might notice some new features while other regular site offerings are suspended. The following are features not currently operational that will return very soon: - Elf University - Tracker Reports - Elf Jobs - Tracker Elf Registration - Elf... Read more
Stick to News and Reports
Elves, Please stick to using the site right now JUST for news and sending in reports. A LOT is going on and we need your cooperation. Elf Max is working to restore a working Elf Wall and he's attempting to do this while the site is "up". If he closes it down, nobody gets the... Read more
Community Site Issues and What to Do About It
Trackers, on Friday we experienced some technical issues with the website. A combination of events are responsible, namely: The site has been under attack from hackers who are determined to interrupt Santa's operations this year Routine security updates, designed to thwart hackers, have interfered with certain site features. Elf Max has been working with developers... Read more
Getting Your Elf Profile Right
Fellow Elves in the Service of Santa, We’re getting busier. With new elves comes a bit of chaos. There are questions and concerns. I appreciate the help of elves who have been here in years past to help bring the new elves up to speed. As we work with new elves I’m asking ALL elves... Read more
Elf PIN Can Now Be Set
An Elf Personal Identification Number can now be set for every account at SantaTrackers.net. The Elf PIN is designed as a safety and security feature. Using an Elf PIN will be an added means of us knowing a submission actually comes from you. It will be added to job applications, tracker reports and other submission... Read more
Solving Login Issues
We have been receiving word that some elves are having issues logging in to SantaTrackers.net. We are investigating why this might be the case. We suspect it may have something to do with some temporary changes we have recently made to registration settings. Early this week, the site fell under attack from hackers in Russia,... Read more
Changes to Elf Groups
Changes to Elf Groups have been happening since the first of the New Year. It is likely you have seen some groups disappear while others have been consolidated or changed. The decision to do this by Santa's Council is based on the mandate given by Santa to focus the features of the elf community to... Read more
How to Become a First Class Elf
The Department of Elf Resources has three grades of elves: Junior Elf, 3rd Class - Elves who are brand new signing up at ElfHQ.com enter the elf ranks in this class. Once they have read the Elf Code and taken the Elf Oath, they become eligible for an upgrade in class as well a new... Read more
Badges, Points, Elf Types and Ranks
Members of the Elf Community on SantaTrackers.net achieve points for their activities in the community. The intent of the system is to encourage participation. The more you participate, the stronger your standing as an elf becomes. ~ About Badges ~ Badges are special designations given to elves for their various roles as an elf. For... Read more
Becoming a Verified Elf
Becoming a "verified elf" is part of our process of properly setting up our elf profiles on SantaTrackers.net. A verified elf has a check mark next to their name where ever they appear on the site. For example, this is from Elf Sandy Claus' profile: This image shows all the elements we want to see... Read more
Watch Your Step!
Hi guys. Yeah, things look a bit different. And the paint is still wet, so to speak. I know this is a big change to get used to. But I really do think this will make the new website a lot more fun. Plus, it's only February. So we have time to work the bugs... Read more