Questions from New Tracker Elves

Questions from new tracker elves was the topic of today’s chat with Elf Crash Murphy, considered by many to be the foremost Santa tracker in all the world. Elf Crash trails Santa on a chaser sleigh every Christmas in his role as the eye in the sky reporter for North Pole Radio News. He is also an acclaimed trainer in the Santa Tracker Elf Program.

Here is the transcript from today’s chat:

Elf MaxHi all – our chat with Elf Crash Murphy will being at the top of the hour
Elf Crash MurphyHiya Max!
Elf MaxHi Crash, thanks for being with us
Elf MaxToday we’re going to take questions from new tracker elves
Elf Crash MurphyOk
Elf MaxI have a lot that have come in via message, as we have some elves who cannot be here today
Elf Crash MurphyThat’s ok
Elf Crash MurphyI will try to help as best I can
Elf MaxElf Sugar Cookie has several questions
Elf MaxThis is the first: On Christmas Eve, will Santa’s position on the map be moving on its own, or will we need to refresh the page?
Elf Crash MurphyThat question might be better for you Max, it’s a website question
Elf MaxYes, the page refreshes I believe every 30 seconds
Elf Crash MurphyYes, but it depends on which browser you’re using.
Elf MaxOh really?
Elf Crash MurphyYes, not all browsers are alike, especially on a phone
Elf MaxTrue, and that’s driven by javascript and that could be disabled in a lot of browsers with pop-up control
Elf Crash MurphySo if folks allow popups on this site it would work?
Elf MaxYes, it should
Elf Crash MurphyReally good question!
Elf MaxVery good question.
Elf MaxHere’s another:
Elf MaxWould I be able to access the same North Pole Radio News reports on that would be broadcast on the radio, or would I need to be tuned into the Santa Tracker Channel for the best results?
Elf Crash MurphyThey will be available individually when news is posted at
Elf MaxYes, but only at SantaUpdate – all other sites will have the stream
Elf MaxSugar Cookie also asked this:
Elf MaxWould supervisor check-ins be affected if I am at work on the 22nd or 23rd? (Given the nature of my job, I’d be able to check in, but things like chimney and roof inspections would be impossible until I get home.)
Elf Crash MurphyWow, Sugar Cookie is really asking GREAT questions
Elf MaxSugar Cookie is the best!
Elf Crash MurphyI did some training with all the elf supervisors a couple of weeks ago
Elf Crash MurphyAnd Sugar Cookie describes a very common situation. Christmastime is very busy
Elf Crash MurphySo we talked about that with the Supes
Elf Crash MurphyI think we’ll see some report requests go out early
Elf Crash MurphyThings like roof reports and chimney inspections can really be done even as far as a week before Christmas
Elf Crash MurphyIn fact, there was a lot of talk about getting them done and out of the way
Elf Crash MurphyIt’s just that we get so many new elves in those last few days before Christmas
Elf Crash MurphySo everyone needs to be a little flexible
Elf Crash MurphyWe also know many of our trackers take all this information very seriously
Elf Crash MurphyAnd they want to work work work in those last few days
Elf Crash MurphyThey’ll stay up late to watch the news when Santa launches
Elf Crash MurphyAnd then to miss getting some important sleep
Elf Crash MurphyWorse, some might even skip family events
Elf Crash MurphyAnd we don’t want elves to do that.
Elf Crash MurphyYou check in when you can, elves. And you do what you can. But not at the expense of your family and the time you spend doing things together
Elf MaxHere’s another from Sugar Cookie – As a tracker elf, I plan on staying away from any Santa tracker map that isn’t the official one. With that being said, one notorious tracker has some fun Christmas games on their website. Would I still be able to play those if I stay away from the tracker portion?
Elf Crash MurphyWell, yes, of course that’s okay.
Elf Crash MurphyWe want everyone to have fun
Elf Crash MurphyI don’t see a problem with that.
Elf MaxCrash, what are we going to do when people come here and see our map doesn’t match the maps of the other guys?
Elf Crash MurphyWhat do you mean what are we going to do?
Elf MaxI’m sure elves will come here in chat and try to compare
Elf Crash MurphyWell, let them, Max. Those aren’t serious elves. I don’t know how anyone has time on flight day to be checking and comparing maps
Elf Crash MurphyWhat we have here comes from the North Pole
Elf Crash MurphyFrom Santa’s elves…
Elf Crash MurphyNot from some yahoos in army uniforms.
Elf Crash MurphyNo disrespect to those guys of course
Elf Crash MurphyBut there’s no way they can know where Santa really is, because their technology is flawed.
Elf Crash MurphySanta’s going to have 200 million elves out there and 400 years of advanced technology those clowns have never heard about
Elf Crash MurphyAny elf checking those maps is wasting their time, and that makes them less than an elf.
Elf MaxGee, Crash. You’re pretty passionate about that.
Elf Crash MurphyYeah, sorry. I just don’t understand some people I guess
Elf MaxThey say we all become tracker elves on Christmas Eve
Elf Crash MurphyYes, that is true. By the time Santa takes off most of our other work is all done. I think it is only natural to look after Santa
Elf MaxI have a question here from a workshop elf, Crash
Elf Crash MurphyReally? Like, you mean, Santa’s Workshop?
Elf MaxYeah, it’s verified
Elf Crash MurphyOk, fire away
Elf MaxI won’t give her name
Elf Crash MurphyAlright
Elf MaxShe asks: After Santa leaves I worry about maybe a mistake I might have made on something done earlier in the year. I can’t escape it. I worry like you wouldn’t believe that Santa will see a mistake on something I made
Elf Crash MurphyOh no
Elf MaxYes, that’s kind of a sad question, isn’t it?
Elf Crash MurphyYeah, it is very sad.
Elf MaxWhat do you say to that?
Elf Crash MurphyWell, look. I travel behind Santa doing the news
Elf Crash MurphySanta has a full sleigh and it’s a busy kind of vehicle
Elf Crash MurphyBut do you know what I carry in my sleigh – well, besides me and my pilot?
Elf MaxNo what?
Elf Crash MurphyTools. Supplies. Stuff Santa can use to fix problems or mistakes
Elf MaxReally?
Elf Crash MurphyYes, I mean, heck. Even Santa makes mistakes
Elf MaxHe does?
Elf Crash MurphyYes, he drops things like crazy. It’s not easy flying in a sleigh with those mittens on he uses and it is even worse when handling things
Elf MaxSo things break or need fixing?
Elf Crash MurphyAll the time.
Elf MaxWow, Crash. That’s really interesting.
Elf Crash MurphySanta has a lot to think about up there.
Elf Crash MurphyYou want to know what one of his biggest challenges is?
Elf MaxWhat would that be?
Elf Crash MurphyBatteries. Santa misses the batteries all the time. It happens.
Elf MaxOh sure. I guess that makes some sense
Elf Crash MurphyListen, Santa also always says something to me before we take off – every year.
Elf MaxWhat does he say?
Elf Crash MurphyHe says – it’s not a race and if we mess up we can always go back.
Elf MaxSanta says that?
Elf Crash MurphyHe does.
Elf MaxWhy? That seems a little weird to me.
Elf Crash MurphyNot to me, Max. Santa doesn’t want to mess up either. He worries. He doesn’t want anyone to feel left out. And with a whole world to serve it’s easy to make a few mistakes.
Elf MaxGolly.
Elf Crash MurphyI know, right?
Elf MaxYeah, that’s some pressure!
Elf Crash MurphyYes, it is. So I know where that workshop elf is coming from. Great question.
Elf MaxWell, we have another question from a North Pole elf about tracking Santa
Elf Crash MurphyReally? Wow, this is not what I expected today.
Elf MaxThis is from an elf in the medical center. Works for Dr. Lionel
Elf Crash MurphyOk.
Elf MaxHe asks, “With it being cold and flu season I usually work right up until Christmas Eve. But to be honest, I don’t know how to track Santa. Is it too late for me to learn?”
Elf Crash MurphyOh goodness, what an awesome question
Elf MaxI think that’s a pretty good question too
Elf Crash MurphyI would say this, Max
Elf Crash MurphyI would say that this is what Elf supervisors are for.
Elf Crash MurphyElves coming in late like that don’t have time to read all the training stuff
Elf Crash MurphyThey need simple, direct tasks where they can help
Elf Crash MurphyWithout having to worry about a bunch of training
Elf Crash MurphyAnd all they really need to know is that they can look at the map to see where Santa is and then check their sector page for direction from their elf supervisor
Elf MaxWell, but Crash — and this question is from me. What sector are North Pole Elves in?
Elf Crash MurphyThey’re in every sector
Elf MaxHuh – wat?
Elf Crash MurphyYeah, they help everywhere. That’s part of being a North Pole elf.
Elf Crash MurphyAnd when it comes to tracking Santa, it’s really helpful
Elf Crash MurphyElves at the North Pole work round the clock so when they get off it can be at any time
Elf Crash MurphyAll they need to do at the North Pole is login, the website will recognize them by the timestamp on their login
Elf Crash MurphyAnd they will be auto-assigned to a supervisor based on the area with the biggest need
Elf MaxBut how does an elf at the North Pole help with issues in, say, Italy?
Elf Crash MurphyThey don’t. The website and the supes know where the elves are from. So, knowing an elf is from the North Pole, they might get a different kind of task instead of a traffic report or weather report or any other thing specific to a location
Elf MaxWell, like what?
Elf Crash MurphyWell they might be asked to communicate something to an elf in a remote location
Elf Crash MurphyOr they might need to help forward pictures that come in
Elf Crash MurphyOr maybe to help re-direct a sleigh
Elf Crash MurphyThere are a million and one things that come up on a flight. There’s more than enough work for everyone
Elf MaxWow, Crash, that’s really interesting
Elf MaxOur time is up. Any final advice?
Elf Crash MurphyWell, I’d just remind everyone that it is October still
Elf Crash MurphyAnd we have lots of time left to learn and to train
Elf Crash MurphyAnd most of our elves will not even be coming on board until December
Elf Crash MurphySo there are a lot more chats to come.
Elf MaxOk Crash. Great talk. Thanks for being here today
Elf Crash MurphyThanks for having me. Bye y’all

The North Pole Schedule: Chat Recap

Elf Chat RecapThe North Pole Schedule was the topic of a chat with Elf Ernest, Senior Vice President of Public Relations at the North Pole. The chat was held with Elf Ernest and Elf Max on Saturday, October 9 in Elf Chat.

The purpose of the chat was to answer some questions that had come in about planned events at the North Pole and to review the general information about the event themselves.

This is a very busy time of year at the North Pole. Not only are all preparations being made for Santa’s flight but production is ramped up in Santa’s workshop, the reindeer are in training, and elves everywhere are getting ready for Operation Merry Christmas.

Here is that discussion, rich with details about the North Pole Halloween Party especially:

Elf MaxHi Ernest, thanks for being here today
Elf MaxOur chat will discuss the schedule at the North Pole in the coming weeks
Elf MaxJust so everyone knows, I will briefly discuss this with Elf Ernest
Elf MaxThen we will open the chat up for whatever questions folks might have
Elf ErnestThanks, Max
Elf MaxErnest, we have a calendar, so why is this discussion happening today?
Elf ErnestWell, we do publish what is coming up but I think they sometimes generate a lot of questions
Elf MaxSo today we’re going to work on answers to those questions?
Elf ErnestYeah. It’s the little stuff you can’t put on the calendar. I think the North Pole Halloween Party and the Elf Parade are the ones generating most of the questions
Elf MaxAh, I get it now.
Elf MaxSo where do we begin?
Elf ErnestWell, there are a number of chats – some already on the calendar, and several yet to be added
Elf MaxYes, I think Elf Sandy Claus is the headliner at North Pole Chat this month
Elf ErnestYes, that’s right. That has been on the calendar for a long time. She will be chatting about elf jobs
Elf MaxRight – a lot of people have questions!
Elf ErnestYes, as we expected. Sandy is super busy so this will be a great time to catch her
Elf MaxOk, so the chats are going to increase in frequency. Good to know. What else is coming up?
Elf ErnestWell, the big Halloween Party is happening at the North Pole again.
Elf MaxYes, that’s a big news item and popular event. Why would tracker elves want to know about it?
Elf ErnestWell, it’s impossible for them to join the party, cause it’s at the North Pole, but you wouldn’t believe the questions we get
Elf MaxOh, like what?
Elf ErnestJust the fun stuff, you know, like the costumes certain elves are making or wearing
Elf MaxMaybe we should do a chat with some of those elves to talk about it?
Elf ErnestWe might. We also are kicking around the idea of maybe a special Halloween episode of the North Pole Podcast
Elf MaxOk. What else besides costumes do they want to know about?
Elf ErnestWell, the party itself. They know about the annual food fight but they want more details about other stuff
Elf MaxLike what?
Elf ErnestThe games and the activities
Elf MaxOk…can you give me an example of one of those?
Elf ErnestWell, we bob for snowballs.
Elf MaxYou…wait, WHAT?
Elf ErnestYeah, it’s different but it’s a scream
Elf MaxIt sounds cold. How does it work?
Elf ErnestWell it starts with a big tub of hot chocolate…
Elf MaxHuh?
Elf ErnestYeah, we put snowballs in it and elves have to fish them out before they melt. You get an elf on either side and the one who fishes out the most snowballs wins.
Elf MaxBut…sticking their faces in HOT chocolate? Won’t that burn?
Elf ErnestIt’s not that hot….it’s merely warm. And a little sticky
Elf MaxOk, now that’s a very different Halloween game. I like it!
Elf ErnestIt’s very popular. Almost as popular as the limbo contest
Elf MaxI have heard about that.
Elf ErnestThe limbo contest is very traditional. It’s how low you can go and elves just love to compete in it
Elf MaxThe Halloween Party at the North Pole is always big. But Halloween this year is on a Sunday, I think
Elf ErnestYes, good point. The party is on Saturday. And the elves working Santa’s sleigh will take a break and come home for that weekend.
Elf MaxOk, we look forward to the news coverage of the Halloween party. What happens next?
Elf ErnestWell, that period between Halloween and Thanksgiving is really the big time for decorating homes at the North Pole
Elf MaxOh yeah, I forgot about that
Elf ErnestYeah, it’s a quiet time, a little bit, because elves are in their homes, stringing lights and putting up trees but trying to hide what they are doing from everyone else
Elf MaxWhy are they hiding?
Elf ErnestWell, on Thanksgiving evening there’s a contest
Elf ErnestSanta goes on walkabout and the entire village goes with him to see all the homes and the lights
Elf ErnestThere’s a prize for the best decorated
Elf MaxOh I see
Elf ErnestYeah, if there’s a competition elves are all over it.
Elf MaxYeah. I’d be the same way
Elf ErnestBut that’s really the end of a very long and fun day at the North Pole
Elf MaxYes, I’m learning that people want to know more
Elf ErnestThanksgiving Day begins with the Elf Parade. Which is a HUGE deal
Elf MaxYes, lots of questions about that, Ernest. Many elves around the world want to participate
Elf ErnestThey will get their chance. We are going to hold a little contest for elves out there who want to dress up, decorate their trikes or bikes, and upload their pictures or videos to
Elf MaxOh, that sounds fun!
Elf ErnestYes, we’d love to see how creative our remote elves can be with this
Elf ErnestYou know, Santa started this parade many, many years ago as a way for the elves to have some fun during a pretty stressful time
Elf ErnestAnd they do that, it’s very much an event with a lot of creativity, lots of smiles and good laughs
Elf MaxIt sounds like a ton of fun. Will there be radio coverage from the parade this year?
Elf ErnestYes, and we’re looking at ways to make it more detailed – maybe a radio show instead of just a news report this year
Elf MaxOh wow, that would be cool
Elf ErnestYeah, we’re talking to the news guys about it. Nothing official to announce yet but maybe we’ll have something soon
Elf MaxVery exciting!
Elf MaxWhat happens between the Elf Parade and the walkabout with Santa?
Elf ErnestWell, there’s the big North Pole Thanksgiving luncheon, you know, turkey with all the trimmings.
Elf MaxOf course! Duh….
Elf MaxWhat about the next day?
Elf ErnestThe next day is what is sometimes referred to as the launch of Operation Merry Christmas
Elf ErnestEarly, early in the morning in Santa’s workshop there’s a little ceremony
Elf ErnestHigh at the top of the ceiling in the atrium is a giant clock
Elf ErnestOn day #1 of Operation Merry Christmas, the day after Thanksgiving, that clock begins a long descent…dropping a little each day until Santa launches
Elf ErnestBy the time launch day arrives the clock is just about at eye level for most workshop workers
Elf MaxWhy in the workshop? Why doesn’t this happen, say, out in the village?
Elf ErnestWell, this is a very very old tradition at the workshop. Back in the day the workshop is where EVERYTHING happened. The mailroom was in there, the wrapping was done in there, and the sleigh was built in there
Elf MaxOh wow. I had no idea
Elf ErnestYeah, so when it was all together the clock kind of was the center of focus for everyone
Elf ErnestBut of course each of these departments have grown and have moved out of the workshop as the population of the world has changed things for us
Elf MaxDo other departments have clocks too? Even if they are separate?
Elf ErnestActually, in a nod to modern technology, they have web cams
Elf MaxSeriously?
Elf ErnestYes, the clock is continually shown on big screens in every department. Even North Pole Flight Command works from that little web cam image
Elf MaxThat’s really amazing
Elf ErnestAgain, just one of those little details
Elf MaxAfter that weekend…is that pretty much it for events at the North Pole?
Elf ErnestWell, no – there are lots of little events that happen in the run up to Christmas. Traditional stuff like concerts
Elf ErnestThere is a production of A Christmas Carol that runs on the Village Stage
Elf MaxWhat’s the Village Stage?
Elf ErnestIt’s our local theater
Elf MaxOh
Elf ErnestThere is a devotional at the North Pole Chapel on the Sunday before Christmas which is also really traditional
Elf ErnestBut honestly, once that clock starts dropping we’re all focused on one thing and that’s getting Santa’s sleigh off the ground
Elf MaxOk…Ernest, thank you for all this great detail today.
Elf ErnestMy pleasure. We will try to share as much as we can as we go along with the Santa updates
Elf MaxWe all watch for them religiously!
Elf ErnestThank you, I appreciate it

Secrets of Santa Explored in New Santa Tracker Podcast

Elf Frank Myrrh has just posted a new episode of the Santa Trackers Podcast addressing the secrets of Santa’s flight. This interesting episode expands on the controversial recent episode of the North Pole Podcast over at, titled Around the World in One Night.

Here is the new tracker episode:

While there is a lot of talk about non-believers in this episode I like to focus instead on the meatier topics related to Santa’s flight plan and all that goes into making that historic sleigh ride every Christmas.

I hope Frank and Crash continue to answer track elf questions in this fashion. It’s very interesting. Flooded with Applications is seeing an unprecedented number of new tracker elf registrations. Emergency meetings held late Friday, October 1st, saw elves added to support from other departments.

“Elf Max and his team at have done an exemplary job in building that website and supporting the new elf community there,” Elf Ernest, Senior Vice President of Public Relations said. “But with Santa’s call for 200 million tracker elves by the time he launches is resulting in a dynamic never seen in the history of that site. We had to get them some help.” is in its 5th year of operation. Elf Ernest said the greatest burden is with the Department of Elf Resources, which is slammed with new elf applications, elf job requests, as well as questions from new elves all over the world.

Elf Ernest indicates that elves from administrative teams at the North Pole Post Office, the Wrapping Department, Public Relations and Reindeer Operations have all been shifted in duties to help with the needs at

Elf Roger Star, International Director of Santa Trackers, says the needs will only continue to grow in the weeks ahead.

“It is important to realize these are administrative needs – evaluating elf talent, interviewing elves, pushing paperwork and consulting with Santa and Elf Supervisors – all stuff that does not require tracker elf knowledge per se,” Elf Roger said. “We just need to get elves in place, get them trained, and answer their concerns before Santa flies. Right now, there’s a log jam in just getting the registered and counted. We’ll be working on this for the next several weeks and all this elf power shifted to the Department of Elf Resources and the work they do for will be really helpful.”

Elf Max will continue to spearhead elf communications and site management. He will be supported in scheduled chats by trained elves and, of course, by the news teams.

We hope the elves frequenting will bear with us as we go through these growing pains over the next several weeks.

Sector 2 Recruiting Strong in Early Season

I’m so doggone proud of you elves in Sector 2. We have one of the largest areas to cover but our number of elves are the lowest of any other sector. There simply are not enough believers in Asia and the Middle East. But, despite these challenges, we showed a 3.1% increase over goal in recruiting elves last month – Better than 3 other sectors!

We have a very high percentage of freelance elves in Sector 2, and that’s ok. It means we are not well represented here on but our coverage for Santa is improving all the time.

Our goal overall for this year is 11 million elves – a pretty small percentage compared to the overall goal of 200 million that Santa wants around the world. Even still, we’re going to be challenged to get there.

Right now, as I write this, we’re looking at about 3.5 million elves so far in our area. So we have a big, big job to do.

Keep the faith, elves. I know we can do it!

You Could See the Test Flights

Elves of Sector 1 – you could see the test flights very soon in certain areas.

I just received word from Flight Command that the test flights of Santa’s sleigh will soon be headed our way. They have been over Europe for the better part of the last month. They are finally changing to a new position and they have some interesting work to do in Australia.

I have been informed that next week the test flights of Santa’s sleigh will be performing a mapping mission over Australia. I do not yet know how many days they will be there but I can tell you that Australia is a big place and mapping takes some time to do.

Here’s the thing to really know about mapping: it’s a process that requires the sleigh to fly during daylight hours and it also requires flying fairly slow at a low altitude. In other words, these flights are going to be VERY easy to see.

Follow the sleigh’s progress via the Santa Tracker. I don’t know the days for sure they will be doing this but I’m told it should start next week.

Now, here’s the important part with all this for our tracker elves in Australia. Guys, if you have the time, TRY TO GET PICTURES OF THIS. K?

It would be really cool if one of our elves out there could pull this off. North Pole Flight Command doesn’t think it can happen but I do and I believe it would be really cool. So let’s give it a shot, shall we?

I think it would help with our recruiting. We’re not doing too bad, just over 9 million elves so far in Sector 1. We need to get 19 million this year – so we have a ways to go. This would give us a big boost!

Thanks you guys!

How Tracking Santa for Santa Works

How Tracking Santa for Santa Works was the title of a special elf chat between Elf Max and Elf Roger Star, International Director of Santa Trackers at the North Pole. Here is their conversation:

Elf MaxHello, Elves. Our chat with Elf Roger Star will begin at the top of the hour.
Elf MaxToday’s chat is an informational event, meaning Elf Roger and I will hold a discussion that will be archived. It is designed to be reviewed later by those who cannot attend.
Elf MaxIf you have questions you want to ask, please wait until Roger and I have completed our discussion.
Elf Roger StarHello, Max. Let’s go.
Elf MaxJoining us today is Elf Roger Star, International Director of Santa Trackers at the North Pole
Elf MaxRoger is here to provide information about How Tracking Santa for Santa Works. Roger, what’s the first thing people need to know about tracking Santa?
Elf Roger StarI think it is important that people understand that the way we track Santa is not the way most people track Santa
Elf MaxWhat do you mean?
Elf Roger StarIn the age of the Internet there are a lot of websites out there who put up a map and just  say “There’s Santa”. That is how they track him. We can’t do that.
Elf MaxWhy not?
Elf Roger StarOur job, as elves, is to help Santa get around the world.
Elf Roger StarSo our tracking of Santa comes with some responsibility TO Santa.
Elf Roger StarWe, as tracker elves, feed information about our local area to North Pole Flight Command
Elf Roger StarFlight Command then organizes that information and feeds it to Santa
Elf Roger StarThat requires tracker elves to know where Santa is at all times and to know what Flight Command needs in order to help Santa
Elf MaxRoger, why has the North Pole set it up this way?
Elf Roger StarWell, the world is a big place. When we first started, Flight Command was set up as a means to just communicate with Santa
Elf Roger StarHe took off into the world and he had to deal with whatever he ran into
Elf Roger StarFlight Command, after a few years, started sending out scouts to different parts of the world ahead of Santa
Elf Roger StarJust so that he could know before he got somewhere if he would run into any problems
Elf Roger StarBut we found we just didn’t have enough elves to do that. The answer was to get more elves
Elf Roger StarSo since that time we have slowly working to find people who could be an elf, who wanted to help Santa, and who could give timely information about stuff going on where they live that could be passed along to Santa
Elf MaxOkay, so how does tracking Santa for Santa then work?
Elf Roger StarMost wait until Christmas Eve to look at their maps to see where Santa is. Many in some parts of the world are surprised to learn that Santa has already taken off
Elf Roger StarIn tracking Santa we do not believe in surprises, Max
Elf Roger StarWe believe in planning. Elves should know ahead of time when Santa is taking off, where he is headed and what information he requires.
Elf MaxSo you’re saying someone tracking Santa here cannot wait until December 24th to get started.
Elf Roger StarCorrect
Elf Roger StarIt is vital that weeks and months ahead of time they are on the North Pole websites.
Elf Roger StarThey should be reading the North Pole News
Elf Roger StarThey should know what’s happening with the development and test flights of Santa’s sleigh
Elf Roger StarThey should be up on the condition and readiness of the reindeer
Elf Roger StarAnd they should be training to understand how to fill out reports for the North Pole for when it really counts
Elf MaxWell, how do they know when it counts?
Elf Roger StarWell, obviously not much is going to count until December
Elf Roger StarBut honestly, it is set up in such a way that an Elf Supervisor can say to all the elves in their sector “Hey, Santa wants a roof report”, and then they would send in that report for their area right away
Elf MaxWill there be a lot of calls for that in December?
Elf Roger StarIt depends, but, yeah, there could be. Santa is a planner and to plan he needs information. He might want to know the specific weather report for certain areas, or maybe if there are construction delays in some places. It just depends.
Elf Roger StarWe really don’t know what he will want to know or when he will want to know it.
Elf Roger StarAs a general rule, I’d say elves tracking Santa for Santa need to be ready to supply information up to a whole week before Santa takes off.
Elf MaxWow…that IS tracking Santa different. Roger, what goes in to tracking Santa from the North Pole perspective?
Elf Roger StarWell we have a lot more to worry about than just know how Santa flies.
Elf Roger StarFlight Command is following not just Santa’s sleigh, but thousands of sleighs.
Elf Roger StarLong before Santa takes flight we launch something we call Operation Airlift
Elf Roger StarIt uses thousands of sleighs who do different things in support of Santa
Elf Roger StarWe still send out scout sleighs
Elf Roger StarWe send out weather trackers, sleighs that stay in the skies constantly to report on severe weather issues all over the world
Elf Roger StarAnd of course, we coordinate the moving of a lot of freight
Elf Roger StarSanta’s sleigh can only hold so much stuff and his sack only holds less than that
Elf Roger StarWe support Santa by keeping him continually stocked with the stuff that he delivers
Elf Roger StarThat effort alone takes better than 40,000 sleighs and hundreds of thousands of elves
Elf Roger StarSleighs are taking off and coming in to the sleigh port long before Santa takes off and long after he returns
Elf Roger StarThere are a lot of things in motion
Elf MaxDoes Flight Command have one map that shows all those flights?
Elf Roger StarNo, it’s too confusing to do that. And it is information, a lot of it, that people don’t need.
Elf Roger StarWhat we try to stay focused on is Santa. That’s the most important sleigh. The rest of it is managed by responsible elves who also have to know where Santa is all the time
Elf MaxAre their any conflicts in the air with so many sleighs flying around?
Elf Roger StarWe have never had an accidents. We stagger the sleighs at different altitudes. Outbound flights will fly at one altittude and inbound in another – and Santa can go wherever he needs to go. We keep the other sleighs out of his way
Elf MaxRoger, what are the odds that people out there in the world can see a flying sleigh on December 22nd, 23rd, 24th and 25th?
Elf Roger StarActually, the odds are pretty good. It is hard to keep that many sleighs hidden.
Elf MaxDo you want them to be hidden?
Elf Roger StarWe want them to be safe. The less people can see them the lower the chances of something bad happening.
Elf MaxLet’s talk about what happens in the skies BEFORE Santa takes off. What is that process?
Elf Roger StarOur first flights of Operation Merry Christmas usually launch around December 22nd. Those flights are dedicated to tracking weather events around the world. They are the sleighs and the reindeer who stay up the longest
Elf MaxDo trackers track those flights?
Elf Roger StarNo, these are very technical sleighs we send. They are wired to the teeth. We manage them mostly online, using special technology
Elf MaxOk, then what happens?
Elf Roger StarWell, all that time we are gathering information from our Regional tracking centers. The is a tracking center for each sector. We use that information to make lists of follow-up information we might need.
Elf MaxYou lost me, what does that mean?
Elf Roger StarEach Regional Tracking Center, from the day they open, sends in a daily report. Even now at the end of September we get that information.
Elf Roger StarFrom those reports we match up what is known about believers in that sector. Using Santa’s lists and combining what we know, we develop new lists of stuff we’re concerned about.
Elf Roger StarLet me give you an example from Sector 1, where there are a lot of islands.
Elf Roger StarThere’s a little island not far off the coast of New Zealand. A believer there by the name of Mela is someone Santa has special information about.
Elf Roger StarBut this is an isolated, small island where high winds are frequently a problem. Landing a sleigh there is tough
Elf Roger StarSo, we are studying weather patterns and wind tendencies on that island. Santa has a mission to deliver for Mela and he does not want to fail.
Elf Roger StarOur job, between now and Christmas, is to make it safe for Santa to get in and out of there.
Elf Roger StarFortunately, we have a tracker elf on that island, an elf we know as Elf Pringle. Pringle is feeding us instrument readings.
Elf Roger StarNow, granted, that’s an unusual request for a tracker elf. But he’s willing to do it and he’s doing good work.
Elf Roger StarWe are confident that between now and Christmas we will have all we need to direct Santa so that he and the reindeer can go there safely and deliver
Elf Roger StarWe have millions of such situations. Some require more information that others. But all of them require a lot of work.
Elf MaxWow, I had no idea. That’s really detailed. How can North Pole Flight Command keep all this straight?
Elf Roger StarWell, we’re not perfect but we work hard to help Santa as much as we can.
Elf MaxRoger, thank you for taking the time to explain this. Will you be available for follow-up questions?
Elf Roger StarOf course. We can schedule more chats, handle questions by message or email. We will do whatever we can to train the millions of elves Santa is asking for.
Elf MaxGreat, thanks for the chat today, Roger.
Elf Roger StarThank you and Merry Christmas.

Chat with Elf Roger Star Re-Scheduled

Due to a technical conflict and a request out of Sector 3 the chat with Elf Roger Star has been moved from Sunday to Tuesday.

The chat, titled “How Tracking Santa for Santa Works”, will be held at 12pm EST. That time is in the evening hours in Sector 3 and a request came in via Elf Rolf to hold the chat then. It might be a little early for Sectors 4 and 5 but some might be able to make it, especially school teachers who might want to be involved.

The chat is the first in a series of chats designed to give basic information from North Pole Flight Command for newer elves.

The chat will be archived and made available online for those who cannot attend.

We appreciate your understanding for this change.

How Tracking Santa for Santa Works

Millions of Elves Recruited Since August

The total elf count as of today reflects more than 69 million elves so far for tracking Santa this Christmas.  Santa set the goal at 200 million tracker elves before he takes flight. Here is how each sector fared since August:

Sector 1 – +4.8%
Sector 2 – +3.1%
Sector 3 – +0.9%
Sector 4 – +2.0%
Sector 5 – +21.0%

Total – +8.8%

Sector 5’s astounding growth in North America accounts for the largest increase – again. Elves in North Pole Flight Command say teacher response to efforts made in August during the start up of school is a big reason why Sector 5 added so many elves.

“You do not have to be a genius to understand that every school teacher brings about 30 student elves with them and possibly another teacher or two,” said Elf Jordan Rivers, a recruitment specialist in the Department of Elf Resources. “I think that will continue to add more elves than just about any other effort we make out there over the next couple of months. We want classes of all grade levels. We want to help teachers teach geography and math and science, heck, even history, through Santa tracking. We will host chats for them, answer letters directly from the North Pole, create support materials for lesson plans – whatever they need. That’s our work between now and when Santa takes off – to invest in all the learning that can come from tracking Santa for Santa.”

North Pole Flight Command reminds trackers everywhere that Santa’s lofty goal will likely be met in the last four or five days before Santa’s launch. That means the number might feel far-fetched to elves tracking Santa now. But the goal actually is much closer than most realize. As of today, right now, a total 130,335,899 more elves are needed. That feels like a lot – and it is. But the number of elves we have right now is actually ahead of where we thought we would be. It is going very well.

Opportunities really exist in Sector 3, which had the smallest increase of all sectors in the past month. While the numbers there are a little short of where we want them to be North Pole Flight Command feels this sector will be one of the brightest last minute surges that are expected.

Please keep up the fine work of recruiting, elves!


Elf Chats to Increase

Elf chats for the month of October have been updated on the Elf Calendar. The first of these chats is actually this Sunday.

The chats are coming in response to a very heavy increase of site visitors to North Pole websites, especially The elf recruiting numbers are slated for update tomorrow. Along with the increase traffic both North Pole Flight Command and the North Pole Post Office have seen very large increases in the amount of mail and questions being sent in.

The chats being scheduled are to be held here on and they are specifically for tracker elves. In the meeting held today I was told that Santa really wants a focus on new and experienced tracker elves alike.

Santa believes not only the increased number of elves are important this year but their knowledge is important too. So these chats are being held to help with elf training.

The chats below are just the beginning. There will be many more events to be scheduled for November and December:

How Tracking Santa for Santa Works

How Sleigh Flights are Managed

How to Use All North Pole Websites

The North Pole Schedule

The News Business at the North Pole

Help for New Tracker Elves

All About Santa's Reindeer

When Should Chats Be Scheduled?

When should chats be scheduled?

That’s the question we are asking ourselves right now before we announce a series of chats upcoming with senior elves from North Pole Flight Command. We want to make these chats available to as many people around the world as we can.

Based on most current data available most elves using are coming from Sectors 3 and 5, which is to be expected considering that this site is based in the English language. But time zones vary widely between North America and Europe, so we want to make the chat schedule in such a way that every elf has the opportunity to participate.

So we are asking for your feedback before announcing these chats.

Please fill out the information below to help us gather the data that we need. We know we cannot devise a perfect schedule and we are willing to have some of the elves scheduled for chats at several times, repeating sessions if we need to based on demand. We will collect data for five or six days before we announce the first chat events. You can expect a full schedule of chat events based on questions we receive over the next couple of months.

Thanks in advance for your help with this:

What times would be most convenient to schedule chats that would be useful for you?

Santa Launches in 100 Days

Santa launches in 100 days, elves. My friends, this is a significant milestone.

We have less than 100 days to get 150 million more elves and to get them all trained.

Of course, you’re here now. You’re already an elf. You’ve taken the oath and know the code. You’re ready to rock.

So what should you be doing?

First, make sure you are informed. Read all the training materials. Then jump into the elf community here to ask your questions. Be on the lookout for chat events and special elf meetings that will be upcoming in October, November and December. You want to be the informed elf.

Second, talk to your family and friends about becoming elves, too. It might feel weird at first. You may get teased. But you will find that as we get closer to launch time people become believers. They will turn to you for advice. Plant those seeds now. It gets easier.

Third, watch that Santa tracker to see where the test flight is. It is good training for when you watch Santa. I can tell you right now that watching Santa is very different from watching a test flight. He moves a lot faster. But getting in on the test flights now will help you later when the real deal happens.

I’m not much of a communicator. I leave things here pretty much to Elf Max. But do get in the habit of watching the news from and And do not forget to listen to North Pole Radio News and the Santa Tracker Podcast. They will show you the way.

And if you have ideas, for goodness sakes, please share them in the elf community.