Frequently Asked Questions
We know you have questions. Please read below for answers to the most common questions we receive:

Is this really all from Santa and the North Pole?
Well, if it is not then someone went to a lot of trouble for nothing. We report, you decide. No pressure.

What’s the difference between this and other Santa trackers online?
We are at the North Pole. We work for Santa. We track Santa FOR Santa. Our job is to help Santa get around the world quickly and safely. Other Santa trackers online use the inferior technology of search engines and military units. They track Santa and often provide erroneous information. Nice people, but amateurs.

Ok, I’m a Santa Tracker Elf now. What do I do?
You are the eyes and ears for Santa on the ground where you live. Your job is to think Santa all the time. That begins by going to Elf University. There is a lot to learn.

Does this mean I can come live at the North Pole?
No, sorry. Santa has plenty of elves at the North Pole. He needs them where you are. Maybe this elf job can move you along in your elf career so that someday you can work and live at the North Pole. A lot of elves began by being tracker elves.

As an elf that means I get a ride on Santa’s sleigh, right?
Dream on, Elf. Santa does not allow anyone on his sleigh who is not certified. To become certified you have to take a special training course in sleigh safety. It’s not hard or complicated. It just takes about two years. But that certification will allow you to fly on a sleigh. But to get on Santa’s sleigh, well, that would be really cool but Santa just doesn’t allow it. You can count on one hand the elves at the North Pole who have ever flown in Santa’s sleigh.

How do I get promoted?
Be active on as a Tracker Elf. Do your job and track Santa for Santa. You will get noticed if you work hard, share ideas and live the Elf Code.

How do I know what sector I am in?
If you know where you live you can see it on the sector map. If you’re still not sure just post about it on the Elf Wall and you’ll get lots of help understanding it.

Do I get paid to be an elf?
No. How silly of you. Elves don’t use money. We use cookies.

How do I apply for other elf jobs at the North Pole?
The Department of Elf Resources will post new elf jobs when they become available. Be sure to join the Elf Resources Job Board and pay attention when new jobs become available.

What must I do to become an elf with a different job?
Do a good job at the elf job you have now. Be kind, nice and active on Try to impress your elf supervisor. Share ideas. Help other elves. Be creative!

What can I do between now and when Santa launches as a Tracker Elf?
Learn everything there is about this job. Watch for Tracker News updates from your Elf Supervisor. Talk to other elves, looks for opportunities to serve and, of course, recruit new elves to the cause.

As a Tracker Elf do I get to talk to Santa when he is on the sleigh?
It’s possible but not likely. Santa has his hands full when he is in flight. However, Santa frequently is scheduled in North Pole Chat and sometimes right here in Elf Chat. Every year we hold a Tracker Elf Conference here on and that is when we receive instruction from Santa himself. Watch the site news for more details about that.

Why does Santa need so many Tracker Elves?
Because the world is a big place and he can’t be everywhere at one time. He depends on elves to help him.

Can I be interviewed on the Santa Tracking radio broadcast on Kringle Radio?
It’s possible but we can’t interview everyone on the radio. We’ll let you know.

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