For years Elf Moe was an anchor in the Shipping Department at the North Pole. That's a tough job. It entails making sure that the right names get on the right packages before Santa delivers them. Not a lot of people want that job because it is so detailed. Moe did it for years. That's why Elf Moe now has the job he does: Elf Moe works in the North Pole Complaint Department. If someone want to complain about anything, Moe's the guy to see. He has a very difficult job.