New Chats Posted for Santa Update

North Pole Chat at SantaUpdate.com this month will feature two very special events.

The first, occurring this Sunday, November 13th at 7pm EST in North Pole Chat features Elf Crash Murphy:

Chat with Elf Crash

Crash will be taking questions about the Thanksgiving Day Elf Parade. Tracker Elves might want to attend this chat with Elf Crash because they are, like last year, invited to participate in the Elf Parade. Crash will talk about how to do that.

Then, in a very special event that we’re sure will be very well attended, Santa Claus will chat on November 27th:

Chat with Santa

The chat with Santa in North Pole Chat will be popular. We strongly encourage submitting your questions in advance. More details of this event will be provided as we get closer to that date.

We hope you can join us for these events at SantaUpdate.com.

We will soon be posting chats exclusive to tracker elves here in Elf Chat at SantaTrackers.net.

Elf Winslow

Sleigh Boys Doubtful of Santa’s Sleigh

Ok, I’ve delayed this post long enough. The test pilots of Santa’s sleigh held a group lunch during the Halloween weekend break. I was there. I heard a lot about Santa’s sleigh.

I was asked by several to not share what I learned.

But I cannot stay silent any longer. This is not only news it is at the very heart of Operation Merry Christmas.

At the luncheon the test pilots were placing bets and all of them – every single one of them – bet against the new sleigh being used this year by Santa. They are so convincing their arguments that a crew from the sleigh shop is secretly preparing Santa’s sleigh used last year for service on Christmas Eve.

When North Pole Flight Command announced that version 7 of the sleigh would be tested in Sector 1 there was some kind of meeting between pilots and designers. The overwhelming feedback from the test pilots was that Version 7 of Santa’s Sleigh was “10,000 times worse” than Version 6.

I just learned today that Version 8, currently being flown in Sector 3, now has bigger problems than Version 7.

One brave elf – who I will not name – told me by phone today from Sector 3 “these sleighs are getting worse, not better – and I have never seen that in more than 40 years of test flight experience”.

Santa’s sleigh is in trouble, kids.

I have gone through all North Pole news reports from previous seasons. I can find no reports of test flights ever being in trouble.

I tried to get into Flight Command to examine flight logs of previous test flights. Of course, I was denied access to that information.

But, I have friends at North Pole Flight Command. And they have told me that if I were to get access to the logs I would not find anything – EVER – in the history of test flights that compares to what is going on this year with Santa’s sleigh.

So — I took all this to Santa.

After all, Agent X was calling my cell phone after I tried to go to Flight Command. I got a nervous call from Elf Roger Star and then I got one from my editor, Elf Harold Star (no, they aren’t related, Star is a big family name in the history of the North Pole but apparently these two aren’t even distant cousins. Go figger).

Anyways.

Santa, who is leaving the North Pole tomorrow and won’t really be back until Thanksgiving, told me to relax.

Santa says he trusts those who plan, design, build and test the sleigh.

He says he will not intervene in their process until he needs to. And he told me in his regular meetings with the Research and Development team of designers and test pilots who report to him that they have been forth-coming about the challenges with this year’s sleigh.

Santa, as is his way, says he has absolutely no concerns.

But every elf I talk to about this sleigh thing says the same thing:

This thing will never fly for Santa.

Will the sleigh designers keep churning out new versions in an effort to improve the sleigh or will they just scrap it?

Will Santa accept an inferior sleigh to fly on Christmas Eve? Can an old sleigh be pressed in to service? Has that ever been done before?

What, if anything, does this mean for tracking Santa this year?

Stay tuned.

Elf Trixie

Santa Updates by TEXT

North Pole Flight Command is just about to announce the availability of this year’s TRACK SANTA by TEXT phone number.

Tracker elves may want to be some of the first to enroll.

Just text the word SANTA to 844-399-7929 to sign up. Text updates will be sent when major news breaks on any of the Official North Pole websites – SantaUpdate.com, NorthPoleFlightCommand.com, SantaTrackers.net and ElfHQ.com.

This service is expected to be especially busy on December 23rd and December 24th after Santa launches from the North Pole.

We believe this service should be working now in Canada and the United States. It is being tested right now in other countries but that availability is NOT yet confirmed. We will update you when this becomes available in other parts of the world. They are working on service in Australia, New Zealand, Europe, and countries of the Pacific Rim, including the Philippines and Japan.

As always, North Pole news will be broadcast on Kringle Radio, as well as posted at the sites mentioned above.

 

Where Santa is Now

Hi.

I’m Joel. I’m an elf. I live at the North Pole.

This is the first entry of my new column – an exclusive here at SantaTrackers.net.

Honestly, I’m not sure I want to do this. You see, I’m what they call a reluctant elf.

My Dad is an elf. My grandparents are elves. My great-grandpa was an elf. And his father was an elf.

But I’m not sure I want to be an elf.

You understand, right?

Well, maybe you don’t. Most of you were not born at the North Pole. Most of you have not lived day-in and day-out all the days of your life in the world of elves.

Sometimes I just want to be a regular person.

But enough about me. Let’s get down to why I’m here.

My elf job is one so many elves want – except me. I don’t hate my job. Honestly I don’t. I just don’t think I deserve this job.

My official elf job is to work on Santa’s office staff. My role there is to track Santa. Hahaha, that’s a joke. I track Santa in the sense that I keep his calendar. So, it’s my job to tell Santa where to go all the time.

Some think that is funny when I say that. But the truth is that Santa is a very, very busy man. He needs elves like me.

Santa actually has a very large office staff. Most really important people do. In Santa’s case, his staff is necessary to keep him moving to all the places he needs to go, to meet the right people he needs to be with and to keep him on track with all the stuff he wants to do.

My job just happens to be his calendar.

Some people – even other elves – think this is a privileged position, like working in Santa’s workshop. They think that because I see Santa almost every day (I travel with him a great deal) and that I know almost everything he is doing at any given that I’m important and that my entire days must be filled with candy canes and sugar plums.

But believe me. It’s not at all a big deal. It’s work. A job.

What I do is important. But it’s not important like being a doctor, or a teacher or one of those jobs where you get to help a lot of people.

The job I do helps one guy. That guy happens to be Santa Claus.

I know it is a privileged thing I do. After all, how many elves can say their direct supervisor is Santa himself?

But from where I’m coming from it isn’t all that special.

I grew up here at the North Pole. My Dad worked in Santa’s workshop for many years. He was the lead woodworker. He worked side-by-side with Santa for decades on a billion kagillion projects.

As a kid, Santa came to my house. He ate BBQ with us. He pooped in our bathroom.

Yeah, not your ordinary Santa experience.

You see, living at the North Pole, at least in the eyes of people who have never been here, is like living in a snow globe. They think it is all Christmas all the time. They think eggnog flows in the rivers, that candy canes grow on trees and that Rudolph actually talks to people.

He doesn’t, by the way. He’s actually a very shy and private guy. He glows that red nose at people who approach him in public as a way to say “STOP!”. They never do though. Rudolph can’t catch a break when people are around. He just wants to be left alone most of the time.

I get him.

Living at the North Pole is not the picnic you think it is.

And neither is being Santa’s calendar guy.

Some days I think I am the only guy in the world that still uses a pencil. Santa’s calendar is filled with eraser marks because his schedule always changes. I use a lot of pencils and it’s usually the rubber end.

All this is my way of saying things aren’t always holly berries and Christmas trees at the North Pole and in the life of a working elf.

That’s all. I still want everyone to have a Merry Christmas.

But at the same time I envy those who can just hang their stockings and wait for Santa to come one night every year.

That does not mean I hate my elf life.

It just means sometimes I want to be just Joel – normal guy. Boring dude. Mr. Ordinary.

So what is Santa doing now?

Well, he’s packing his bags.

And so am I.

Every November, right after Halloween, Santa hits the road. He is intent on meeting with people, especially children all over the world.

Between now and Christmas Eve Santa will be “out there” – well, except for a few times he comes back to the North Pole, like Thanksgiving. He’ll be here for all the traditional stuff we do on Thanksgiving.

And I will be with him. The calendar guy has two jobs with Santa on the road – I get to keep the calendar and I get to, um, help the reindeer find a place to do business. Hey, someone’s got to do it and when Santa is on the road he doesn’t have his whole staff with him. Just those he needs. So we double up on duties.

My job here in writing this column, ironically, is to share with you what it is like to live at the North Pole.

Of course, between now and Christmas I’ll be writing this on the road.

News departments are dumb like this.

You see, and maybe I have already blown it with that statement, but I’ve applied for a different elf job. I want to be a news guy. I like the idea of writing. I may even ask to give that radio or podcast thing a shot.

Anything that doesn’t require a pencil.

But, like most elves, I have to earn it. That means waiting a long time. Taking opportunities as they come. Showing I can do other things while I’m still doing the same old thing.

That’s just how it rolls for elves who want to do different elf things.

I’m sure some of you can understand. I’m sure some of you want to do something more or different than being a tracker elf.

Do any of you want to be the calendar elf for Santa?

Hahaha. I’m just kidding.

I love my job.

Elf Joel at the Pole

Night Time Flights in Sector 3

Hello fellow Trackers of Sector 3!

I just received word from Flight Command that the test flights of Santa’s sleigh are headed back to our sector. I’m am also told the schedule will include a special emphasis on night flights (after all, Santa flies almost exclusively in the dark).

The track record of seeing sleighs in flight is always better at night. We have about 10 reports from night flights for every 1 report we get during the day. I think the sun makes a flying sleigh really hard to see.

As of right now, I have no reporting assignments for you.

However, as the test flights get closer I might. So pay attention to the map.

Thanks.

Sector 5 Elves Needed to Report

Happy November, Elves!

With Santa’s Sleigh taking a test flight dip into Sector 5 I was expecting to get a report request. Well, I got one but it wasn’t for anything to have to do with Santa’s Sleigh.

Flight Command has told me they want to see a Public Observance Report from Sector 5 now that Halloween is over. Please click on this link to access the report.

Freelance elves can use this link to report.

I’m not expecting Santa’s sleigh to be in our sector very long. I would expect them to keep mostly to Canada this time around but it appears to me they are on their way to somewhere else. I haven’t heard anything from Flight Command about this current round of test flights.

You’re doing a great job, elves! Thank you for your ongoing efforts.

 

Elf Chat Scheduled

Elf Chat this week welcomes Elf Crash Murphy on Saturday, November 5th at 6pm EST on SantaTrackers.net.

Elf Crash Murphy serves as Santa’s eye-in-the-sky reporter. For more than a decade he has followed Santa on Christmas Eve and reported his activities during the Tracking Santa Around the World Show on Kringle Radio. Elf Crash has been instrumental in the development of the Santa Tracker program at the North Pole and works year round in the Elf Community at SantaTrackers.net. He is co-host of the Santa Tracker Podcast as well as the North Pole Podcast with Elf Frank Myrrh.

The chat this week will focus on Santa tracker elf questions for the upcoming tracker season.

If you cannot make the chat we encourage posting your questions for Crash below and we will make sure he answers them during the chat.

Elf Chat

Improvements Seen in Elf Reports

I have reviewed the progress so far in each Sector. I have met with each Elf Supervisor. I am pleased to report that thanks to change initiated by Santa after last Christmas that we find ourselves way ahead of last year in terms of information we have and the preparations we are making for Santa’s flight around the world.

We are doing this with fewer elves but with greater reporting.

So far, freelance elves outnumber North Pole elves by a factor of 12 to 1. That is why we have seen such a rapid increase in reports in the past four weeks. Freelance elves, which are the only new elves we are allowing this year, have started joining us, as they do every year, in massive numbers in every sector.

Even though most of them are new and relying on Elf University for their training the quality of reports coming from freelancers is vastly improved over a year ago. We are seeing very good results in every sector so far. On the whole, freelance elves have sent in 84% more reports with an average quality score of 5 (on a scale of 10). The number of reports per elf so far received from the freelance ranks is about 3.1.

But the real progress is being shown among experienced North Pole elves. Those elves have sent in a whopping 231% more reports and their quality score is over 8 (on the same scale of 10). The average number of reports from our North Pole elves is 7.3.

I can tell you now, based on these early reports, it has to be a big goal after this Christmas to turn more freelance elves into North Pole elves.

Each Sector Elf Supervisor reports they are working with many candidates. None of them will make it before Christmas, but several have the opportunity to be invited into the Elf Community in the New Year if they keep up the work they are doing now.

Quality remains our watchword. If you put forth good information in your reports you WILL advance in your elf career. It’s as simple as that.

We are only in the tens of millions of reports Santa says that he wants. The target this year is 1 billion reports. We are just getting started.

But for where we are at right now, as we near the end of October, things are going very, very well.

What will November and early December look like for trackers?

Just follow the lead of your Elf Supervisor.

All of this is happening just as Santa said it would.

Thank you for your efforts.

Elf Roger Star

 

Heads-up for Sector 1

Fellow Trackers!

North Pole Flight Command has now confirmed that the test flights of Santa’s sleigh will once again be over the skies of Sector 1 very soon.

We are yet to see an “official” sighting of Santa’s sleigh during the test flight phase and I believe this next round of flights in our sector may provide good opportunity.

The best possibility of seeing a sleigh in flight is actually at night and I have been told there will be a lot of night time flights in Sector 1 over the next week or two.

Please keep your eyes peeled.

I’d love to score a sighting!

If you do see one, don’t forget to get a photo if you can and make sure you use this report.

Thanks!

Alert! Elf Status Update

Hi elves!

I’ve been to a couple of interesting meetings lately. I have reason to believe things are going to get interesting.

So, just to prepare myself I’m asking each of you to please file an Elf Status Report as soon as you can. I need to know how many of you out there are paying attention and might be ready for some projects.

These are interesting times!

If you are a North Pole Elf, please use the report at this link.

If you are a Freelance Elf, kindly use the report at this link.

I look forward to hearing from you.

 

The Truth About Elf Bernard

Elf BernardElf Bernard is the head elf at Santa’s workshop. I went over to the workshop this week to meet with Elf Bernard and to get an update on how the work is going there.

Elf Bernard is not the dude you think he is.

First of all, he’s a very smart elf who has worked for Santa for a very, very long time. Bernard’s profile at SantaUpdate.com, which has been there since 1991, gives a pretty accurate assessment of what Bernard is like.

But Elf Bernard has an image problem.

You see, in 1993 a movie came out called The Santa Clause, which proved to be very popular. In that movie the head elf in Santa’s workshop is named Bernard.

It’s just a movie and none of it is true but many people around the world think that the Elf Bernard in the movie is what the real Elf Bernard at the North Pole is like.

That is not true. The real Elf Bernard is nothing like the movie version.

You see, the real Elf Bernard, since that movie came out, gets a lot of mail. Most of it comes from little girls (who think Bernard is cute) or from people who have elf questions that only Elf Bernard can answer.

Elf Bernard – the real one – insists that he is not cute and he has no interest in answering all the mail he receives. The real Elf Bernard, he says, is a working elf. He carries a hammer, he works with his hands, and he gets things done for Santa.

And the real Elf Bernard absolutely detests that movie.

“No other movie has set back the image and understanding of Santa, the North Pole and elf life like that movie,” Elf Bernard said.

He said the movie distorts life at the North Pole, it totally makes reindeer look stupid and that even as a message of what Christmas is all about the movie is harmful.

Bernard is very opinionated.

But that does not mean he does not like Christmas movies. He just does not like Christmas movies that pretend to know about Santa, elves, reindeer and the North Pole.

He said he has never seen a good Christmas movie with any of that and he said if he had a say in what elves watch he would ban all those movies.

In fact, his favorite Christmas movie is A Christmas Carol, which never even mentions Santa or the North Pole.

But he really hates all those Santa Clause movies. Those, he said, are really bad movies.

In the movie, all elves look like children. That’s not true either. But real elves at the North Pole – who generally LOVE the Santa Clause movies – actually like the idea that everyone thinks elves look like youngsters. They think that’s funny.

But not Elf Bernard.

He’s kind of a stickler. Elves working in Santa’s workshop are expected to look neat. They wear uniforms there and Elf Bernard has them all color coded based upon their skill level. An elf in a red costume, for example, is certified in several critical areas of toy building. But an elf in a blue uniform is an elf who has fewer skills and one who shouldn’t be around certain types of tools.

A workshop elf is one who has put in a lot of time as an elf. Most elves there have decades of experience and a new elf hardly ever gets assigned to Santa’s workshop. For most, the certifications needed for toy building takes years to accomplish.

It’s a serious thing and Elf Bernard is a serious elf. After all, Santa’s main job, that of a Gift Bringer, is very dependent upon the quality of gifts and toys that he delivers. Santa needs a serious elf like Elf Bernard as the head elf in his workshop.

And that is why the real Elf Bernard does not like the movie Elf Bernard. He’s too young and he’s not serious enough.

Elf Bernard does not like all the mail he gets from little girls. “I’m a married man,” Elf Bernard says. “My dear wife gets upset at those letters and she opens all my mail. I do not like when she gets upset.”

Elf Bernard’s day begins very early in the morning. He gets to his office by 4:00 a.m. and he spends a lot of time planning and organizing. He keeps a big white board in his office with all kinds of numbers on it. He writes it out himself and he won’t let anyone else look at it. Elf Bernard says the “big board”, as he calls it, is his “to-do list”.

By 6:00 a.m. Elf Bernard is “walking the floor” of Santa’s workshop, talking mostly to supervisors about their plans and goals for the day. Every elf knows that Elf Bernard is going to visit every department within Santa’s Workshop every morning.

Elf Bernard is a master toymaker, just like Santa. He likes to sometimes stop on his walk and help with making something. He asks lots of questions. He has to approve all the materials used in making toys and he is known for changing things in an instant.

Elf Bernard “walks the floor” until about Noon, when he stops to take a break. Mrs. Bernard usually comes and brings Elf Bernard lunch and they sit together in the lunchroom at Santa’s workshop.

Lunch is only 30 minutes. Then Mrs. Bernard leaves and Elf Bernard meets with Santa, either in person or by video, depending on where Santa is.

Then Elf Bernard takes a stroll over to the Purchasing Department, where he meets to discuss the supply of lumber, plastic, metal and hardware all used at the North Pole. I asked him why he goes there every day and Elf Bernard says that if Purchasing isn’t on their game it affects his ability to keep Santa’s workshop moving.

And nobody sits still in Santa’s workshop. Ever.

Elf Bernard says an idle elf is a lazy elf and nobody in Santa’s workshop is ever idle. It runs 24 hours a day and elves are constantly coming and going on and off shift. They work 12 hours at a time.

But not Elf Bernard. By the time 3:00 p.m. rolls around Elf Bernard is back in his office, meeting with different department head elves. Everyone knows Elf Bernard and, frankly, many of them are afraid of him.

He’s not mean. He is not even gruff. He’s just all business and he has very high standards.

He also works very hard. He stays until 6pm every day, six days a week. Elf Bernard rarely takes a vacation. It has been like this for decades.

Elf Bernard also does not like the News Department at the North Pole very much. It took me 7 months to get an appointment with him and he would only set aside about 15 minutes for me. Honestly, I think he lost interest in me after about 30 seconds.

He won’t do an interview on the radio or on any of the podcasts.

He does not like elf reporters like Trixie or even Elf Crash Murphy. Elf Bernard says they “ask too many questions”.

I tried to explain to him that is their job and that, like them, it’s my job to tell the world the truth about Santa, the North Pole and elf life through the news we produce.

Elf Bernard apologized to me and explained that what we in the News Department do is just fine.

“Some elf has to do it,” he said.

But he lacks patience for it because he does not feel Santa’s Workshop is something that should be talked about a whole lot outside of the North Pole.

In fact, I had to agree NOT to say certain things about Santa’s Workshop before Elf Bernard even allowed an appointment with me. And I got a surprise visit from North Pole Security on the morning of our scheduled interview.

But he was very generous to me, too.

Elf Bernard gave me a very personal view of Santa’s workshop. He walked me around. He told me stuff. I understand why he and North Pole Security are concerned about what we might say. I get it.

But I also know interest is very high about Santa’s workshop and about, yes, even Elf Bernard.

And Elf Bernard does not like that.

He says he is not an elf that likes to have the spotlight on him. Many elves do like that but Elf Bernard insists on saying “I’m just an elf who works for Santa”.

If Elf Bernard had his way, nobody outside of Santa would even know his name.

Well, that explains a whole lot about Elf Bernard, does it not?

He’s a serious elf. He’s a GREAT elf.

I did get a chance to talk to Santa about Elf Bernard.

Santa smiled when I told him what I had learned and what I wanted to say in this article. Santa then told me something I never expected to hear.

“I love Elf Bernard,” Santa said. “I mean, I love him like a brother. His heart is pure gold. I want to be like Bernard in every way. You make sure the world understands that Elf Bernard is my head elf in the workshop because of his heart.”

Have you ever heard Santa speak that way?

No wonder nobody here really thinks much of the Elf Bernard of the movies.

He’s much better than that.

Santa’s workshop, by the way, is doing very well. They are ahead of schedule, Elf Bernard told me.

And that’s all we need to know right now. It is good news indeed.

Chimney Inspections Due

Elves of Sector 4 – hola!

North Pole Flight Command has instructed me to begin collection of Chimney Inspection Reports within our sector. We are hoping to have these completed and turned in by November 19th.

If you are not a North Pole Elf, please use the freelance elf report form found at this link. Don’t forget to put your elf name on it! If you are an elf, use THIS REPORT.

Just as a reminder, chimney inspections are done FROM THE GROUND. Please do not get on a roof or climb a ladder for this assignment. Photos of the chimney help, but are entirely optional.

Please remember that the purpose of a chimney inspection is to report on whether or not you think the chimney will be safe for Santa to use. You can usually tell that from the ground. If the chimney is cracked, missing bricks or is otherwise in disrepair you will want to report that. Santa generally will not use a chimney if there is any sign of damage.

For some in our sector a chimney is NOT a standard feature of a dwelling. That’s okay. If there are no chimneys in your area, just report that.

Santa is quite comfortable and able coming into a home via a window or a door.

If you have people who ask you questions as an elf it is okay to tell them how Santa gets inside. Most people tend to think it works like some movies show – that somehow Santa squeezes into a pipe or portal that turns into a fireplaces as he descends into a house.

This is false, of course.

Santa conforms to all physical laws and does not change in size or shape in any way. If he cannot fit down a chimney he does not use it.

As an elf you can answer questions. In fact, we encourage you to do spread the truth about Santa and to help people with their questions as much as you can. Help is just what elves do.

Thank you for your service and please let me know if you have any questions.