Oh ye great trackers of Europe and Africa! We have received word from North Pole Flight Command to begin checking in trackers from our Sector. This is just a process to let us know which elves are activated and ready to track Santa for Santa. Keep an eye on the countdown clock in the upper... Read more
Category: Elves Only
Asia & the Middle East Trackers Check In
Hello Trackers from Asia and the Middle East! Our time has come! We can begin checking in NOW: [caldera_form id="CF585a8440e8fc9"]
Sector 1 Trackers Begin Checking In
This is it Trackers! Within 24 hours we will be in the Red Zone. That means 24 hours from right about now it will be Christmas Eve in our Sector -- and we'll be on the job tracking Santa in our sector. The first in the world. Please take this time before we land in... Read more
Elf Training #24 – Air Traffic Reports
Greetings, Trackers! Today we talk about one of the most important and exciting reports you can ever send to the North Pole - the air traffic report. Now, most elves think this is a boring report. But that's because they don't really think. Here's the deal: to do this report you have to either go... Read more
Elf Training #23 – Local Ground Reports
The local ground report is one that you will be filling out pretty close to when Santa launches. It is very important that this report is accurate close to when Santa will be there. In many neighborhoods is it not practical for Santa to land on the rooftop. Sometimes there are obstacles like phone lines... Read more
Elf Training #22 – Weather Reports
Hi Elves. I've been putting this training off for a while because it's so boring. I mean, who wants to report on the weather? Well, you do. The weather is the most common thing you will be reporting. And since it changes a lot you will be reporting it a lot. Doing a weather report... Read more
Elf Training #21 – Photo Reports
Sometimes it is necessary to send a picture to North Pole Flight Command to show what you're trying to say. Sometimes your elf supervisor might ask you to send a photo. Sometimes you might just want to submit a photo on your own. We have a report for that. It is called a Photo Submission... Read more
More Info About the Tracker Elf Conference
Since posting about the Tracker Elf Conference for December 13th we have received many questions. I hope this post will answer them. Here are the basics: Who: All Tracker Elves What: Tracker Elf Conference (a virtual meeting of all trackers worldwide) When: Sunday, December 13th, 2020 3pm-6pm EST Where: The North Pole Chat Room at... Read more
Tracker Elf Ticket Support System to Be Suspended Soon
On Friday, December 11th, the Tracker Elf Ticket Support system will be suspended for the season. This is a normal operation. The ticket support system is implemented during the early pre-season months to facilitate communication on special needs of tracker elves. However, with about two weeks to go now to launch our tracker elf support... Read more
Chats with Elves in Flight Command
Hey Trackers! If you follow SantaUpdate.com you know that the chat calendar is always very full in December. In fact, I'll be doing another chat next week. I hope you can join us. But a number of us were sitting around and talking last night about chat. We're wondering if we should do a chat... Read more
Elf Training #20 – Chimney Inspections
Greetings, Trackers! Let's talk today about Chimney Inspections. Without a doubt one of the most common questions we get is this: what if a home does not have a chimney? What about apartments or duplexes or other types of houses that most of the time do not have a fireplace and thus no chimney? It... Read more
Sector 3 HQ Moves to Scotland
Greetings Great Elves of Sector 3! It took a few days and finally we have good news to report. The space for the new Tracking Center HQ for sector 3 has been obtains and engineers are on their way now to Star, Scotland to begin work on the new facility there. Like all regional North... Read more